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Avoid Scams During the COVID-19 Outbreak

Scammers are trying to take advantage of the recent COVID-19 outbreak to steal your information. It is our job to keep you informed and to help you spot a scam when you see one!

General Tips for Fraud Prevention:

  • If anyone calls asking for information about your debit card, mobile or online login information, account numbers etc., hang up!
  • If you receive an email or text message from Carroll Bank & Trust asking you to verify your information, do not click on any links and delete the message. By clicking on the link it could result in a virus on your computer or cellular device.
  • Research sites asking for donations. Do not rush into making a decision and avoid donations by gift card, cash or by wiring money.

Carroll Bank & Trust will NEVER ask for information about your account, online banking username or password, Social Security Number, PIN or any other personal information by text or email. We will never call you directly and ask for information regarding your account.

If you receive a phone call from a suspicious voice or recording, hang-up.

In addition to the above, please be aware of the emerging trends:

  1. Imposter Scams- Individuals can impersonate government agencies, international organizations or healthcare organization to steal your information or to solicit donations
  2. Investment Scams- These scams include false promotions that claim products or services of publicly traded companies can prevent, cure or detect the coronavirus.
  3. Product Scams- Be leery of misbranded products that pertain to COVID-19.
  4. Insider Trading- There have been reports of suspected insider trading.

(Information FINCEN)

For any questions, please refer to our Facebook page, website or call us directly. Additional resources about fraud can be found here.

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