When it comes to scams, there are many different forms people use to take advantage of others. We’ve put together a comprehensive list of scam suggestions that our customers should be wary of and avoid interacting with.
How to Identify a Banking/Credit Card Scam
We have received reports of a telephone scam where individuals are receiving phone calls in an attempt to obtain their debit card numbers and other card information. These callers identify themselves as Carroll Bank & Trust. This is a scam. Carroll Bank & Trust does not make unsolicited calls requesting sensitive account information. If you have provided your card number or other information to one of these calls, please call any branch of Carroll Bank & Trust immediately.
By understanding how the VISA & MasterCard telephone Credit Card Scam works, you’ll be better prepared to protect yourself. How they trick individuals is by providing the individual with all of their information. The red flag is asking for you pin associated with the account. Visa or Mastercard will not call you to confirm fraudulent activity then proceed to ask for your PIN. Do not give it to them. Hang up and call your card’s customer service.
Several consumer laws help protect consumers against fraudulent sweepstakes and prize offers promoted through the mail or by phone.
The federal government has created the National Do Not Call Registry – the free, easy way to reduce the telemarketing calls you get at home. To register, or to get information, visit donotcall.gov, or call 1-888-382-1222 from the phone you want to register. You will receive fewer telemarketing calls within 30 days of registering your number. It will stay in the registry for five years or until it is disconnected or you take it off the registry. After five years you will be able to renew your registration.
Consumers who believe they have been victimized by fraudulent promotional offers also should contact their local postmaster or the U.S. Postal Inspection Service by phone, toll-free, at: 1-888-877-7644; by email, or by mail at: U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100.