Primary Residence Loan Processor

Location: Carroll Bank & Trust – Paris Branch

Employment Type: Full-Time

Position Summary

The Loan Processor is responsible for efficiently and accurately processing

primary residence mortgage loans, ensuring all required documentation is

collected, verified, and prepared for underwriting and closing. This role supports

the lending team by maintaining clear communication with borrowers, loan

officers, and closing agents. In addition to loan processing, the position provides

general assistance with various loan processing duties at the Paris branch.

Key Responsibilities

Primary Residence Loan Processing

• Review new loan applications for completeness and compliance with bank

and regulatory requirements.

• Order and track necessary third-party services including appraisals, credit

reports, title work, flood determinations, and verifications.

• Prepare complete and accurate loan files for underwriting review.

• Monitor loan pipeline to ensure timely progression from application

through closing.

• Communicate proactively with borrowers and loan officers regarding

documentation needs, status updates, and conditions.

• Address underwriting conditions and gather additional required

documentation.

• Coordinate with closing staff and external parties to schedule and prepare

for loan closings.

• Ensure all processing activities adhere to bank policies, compliance

standards, and federal regulations (e.g., TRID, HMDA).

 

General Loan Processing Duties

• Provide administrative support to loan officers including scheduling,

document preparation, and customer communication.

• Assist with preparing loan documents and disclosures.

• Scan, index, and maintain electronic loan records accurately.

• Respond to customer inquiries in person, by phone, or via email in a

professional and courteous manner.

• Assist with post-closing tasks, file audits, and documentation corrections.

• Perform general support tasks for the loan department and branch as

assigned.

Qualifications

Required

• High school diploma or equivalent.

• Strong organizational, analytical, and multitasking skills.

• Excellent communication and customer service abilities.

• Proficiency with computers and loan processing software; ability to learn

new systems quickly.

• High attention to detail and accuracy.

Preferred

• Prior experience in loan processing, mortgage operations, or related

banking role.

• Knowledge of federal lending regulations and compliance requirements.

Work Environment

• Standard office setting at the Paris branch.

 

Please submit resumes to Bonnie Autry (HR) by email at bautry@carrollbank.com or in person at 18510 W. Main Street, Huntingdon, TN.

EEO/DISABILITY/VET