In Resources

Tips To Help Avoid Becoming a Victim of Phishing and Pharming

  • Carroll Bank & Trust will NEVER contact you via email or text message requesting personal information such as usernames and passwords.
  • Carroll Bank & Trust will NEVER contact you via email or text message asking you to click on a link to access Online Banking. Always use our web page found at https://carrollbank.com or our Mobile App.
  • Never enter your social security number or any other personal financial information in response to an email request.
  • Never give your personal or financial information over the telephone, unless you initiated the call.
  • Review your account statements regularly, online and on paper.
  • Use security solutions on your computer to protect you from Internet threats. Antivirus software and a firewall are two basic solutions.
  • If you have a broadband (cable modem, DSL, T-1) Internet connection, it is especially important that you have these security solutions.
  • Use anti-malware solutions to keep your computer clean.
  • Don’t use easily-guessed or cracked passwords. Use unique combinations of upper- and lower-case letters, and add numbers and symbols.
  • Change your passwords regularly and don’t use the same password for multiple sites.
  • Never click on links in a suspicious email. Instead, open your browser and enter the web site’s domain name (e.g., www.abcbank.com).
  • “Patch” your computer operating system regularly to close security holes that might be exploited.
  • “Patch” third-party applications (e.g., Adobe Reader, Java) regularly to close security holes that might be exploited.
  • If you have a wireless Internet connection: (1) change the default admin password. (2) do not broadcast your SSID (Service Set Identifier). (3) enable your wireless key security using the highest level of commercially available encryption. (4) implement MAC (Media Access Control) address filtering as four fundamental security measures.
  • Always be suspicious of email attachments and web links, even if they appear to be from a trusted source.
  • When making purchases online, always make sure the session is encrypted by looking for the “https” in your browser address bar. This indicates Secure Sockets Layer (SSL) encryption is present.
ALERT: Traveling? Let us know and a travel alert will be issued on your account. Remember, you can still use your PIN# when using your card. Thanks for banking with us at CB&T!
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